IMPORTANT QUESTIONS ANSWERED

We keep this list updated. If you are looking for a specific answer to a question that is not yet detailed, please use the contact form below or call us. For future reference, any new questions and answers will be added.

CAN I MAKE ALTERATIONS TO MY APARTMENT OR COTTAGE?

Alterations to property interiors are allowed once approved by The Board of Directors. In order to ensure uniformity throughout The Village, the main structure and appearance of the property exterior may not be altered.

DO I PAY EXTRA FOR SECURITY?

24 hour security is included within your levy.

WHAT TRANSPORT OPTIONS ARE AVAILABLE?

During daylight hours, a golf cart is available to assist within the premises. Trips in our minibus are arranged weekly for residents needing transport to nearby shopping centres. The minibus is also used for organised and arranged outings. The Lodge Village is wheelchair friendly, and there are chair lifts plus elevators to assist.

DO I PAY EXTRA FOR INSURANCE?

Buildings insurance is included within your levy. Residents are responsible for insuring their personal belongings and any fixtures inside their property.

WHAT IF I AM INJURED OR IN DISTRESS?

There is an internal telephone or intercom system installed throughout The Lodge that can be freely used to contact other residents, the Care Centre and the Office. Residents are also given a state-of-the-art panic button to wear, in case of an emergency.

HOW DO I MAINTAIN MY GARDEN?

The Lodge employs a gardening service to care for all the gardens and to assist with personal gardening needs.

WHAT IS THE COST OF WATER AND ELECTRICITY?

Each property has its own electricity meter and the cost of personal consumption is added to your monthly statement. A pro-rata share of the electrical usage within the common areas will also be added to your monthly statement. Water usage is included within your monthly levy. Borehole garden taps are also available.

MAY SOMEONE MOVE IN WITH ME?

A friend or family member may stay for a short period, but longer stays must be approved by The Board.

ARE PETS ALLOWED?

Pets are allowed at the discretion of the Board.

WHO ORGANISES THE ACTIVITIES & WHO MANAGES THE LODGE?

We have a resourceful residents’ House Committee who organise social events and activites. The Operations Manager is responsible for all general management at The Lodge. Matron manages the Care Centre and looks after residents’ health, well-being and care. The Board of Directors manage the funds and oversee management.

IS THERE ACCESS TO A POST OFFICE?

Post is collected from Bryanston Post Office and then sorted into the private mail boxes situated in the Community Centre. Outgoing mail is collected from the dedicated box in the same area and then taken to the Post Office for mailing.

ARE THERE ANY PLACES TO EAT WITHIN THE VILLAGE?

Our attractive dining room serves delicious meals and is open from Monday to Sunday for lunch and Tuesday to Friday for dinner. 

We also have a wonderful coffee shop and bar, open daily from Wednesday to Sunday, where a barista serves quality refreshments, and the costs are then added monthly to their statements.

AM I ABLE TO USE MY OWN PERSONAL DOMESTIC WORKER AND/OR GARDENER?

Personal staff, once registered with the office manager, may be employed. Caregivers should preferably be either vetted, or recommended, by Matron.

ARE THERE LAUNDRY FACILITIES?

A well-equipped token operated laundry with washing machines, tumble driers and an outside drying line is conveniently located at the Community Centre. Tokens may be purchased at the office.

GET YOUR QUESTIONS ANSWERED